Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. Our goal is to make this process as smooth as possible.

🕒 Cancellation Timeframe

If you wish to cancel your order, you must do so at least 24 hours before the product is dispatched. You can cancel your order by contacting our customer support team via email or phone with your order number and cancellation request.

🛑 Cancellation by Store

In rare cases, we reserve the right to cancel your order if:

• The product is not available in stock.

• Your order does not meet our delivery or product approval criteria as assessed by our experts.

If your order is canceled by us and you have already made a payment, we will refund 100% of the paid amount back to your original payment method.

💸 Refund Eligibility

• ✅ Orders canceled 24 hours or more before dispatch are fully eligible for a refund.

• ❌ Orders canceled after the product has been dispatched are not eligible for cancellation or refund.

🔁 How to Cancel Your Order

To cancel an order, please contact us at:

• 📧 Email: info@mmelectronics.co

• 📞 Phone: 00971(04) 447 6031

• ⏱ Support Hours: [Monday–Saturday, 9:00 AM – 8:00 PM]

📌 Note: We reserve the right to refuse a refund if the cancellation request is received after the 24-hour window or after the item has been shipped.

If you have any questions or concerns regarding our cancellation policy, feel free to contact us — we’re here to help.

🔄 Changes to This Policy

We may update this Policy from time to time. If changes are made, we will revise the “Last Updated” date at the top of this page. In some cases, we may also provide additional notice — such as posting an announcement on our homepage or sending a notification via email.

We encourage you to review this policy regularly to stay informed about your rights and responsibilities.
Your continued use of our website and services after any changes have been posted constitutes your acceptance of those changes.