MOHAMMAD MAHDI Electronics Trading LLC

Delivery & Return


Free shipping is available for purchases above 1000 AED. You can also choose a specific delivery date and time that suits you by paying an additional fee.

Delivery Return

Delivery Options Overview

mme-ae offers ideal shipping methods for any requirement. And in addition you can also pick up your order yourself at our Shop if you prefer. Orders for in-stock products placed from the mme-ae Online that are received (except holidays) will be shipped within 72 hours via best method for customers. Most orders ship on the same day. 

Free Shipping on Orders Over 1000 AED

Enjoy complimentary shipping on all orders exceeding 1000 AED. We are delighted to offer you this exclusive benefit, ensuring that your shopping experience is not only convenient but also cost-effective. Take advantage of this offer and explore our diverse range of products with the added convenience of free shipping.

Powering Precision: Your Premier Distributor of Electrical and Industrial Measurement Equipment

Delivery Return

Exchange or Return of Goods

Return Policy

Thank you for shopping with us! We want to ensure that you have a smooth and hassle-free experience with our products. Please take a moment to review our return policy below:

1. Returns

1.1 We accept returns within 2 days from the date of delivery.

1.2 To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.

1.3 Please contact our customer service team at to initiate the return process. Provide your order number and a brief explanation for the return.

2. Refunds

2.1 Once your return is received and inspected, we will call you to notify you that we have received your returned item.

2.2 If the return is approved, a refund will be processed to your original method of payment within 1 or 2 business days.

2.3 Please note that shipping costs are non-refundable.

3. Exchanges

3.1 We offer the possibility of exchanging a product under the condition that the item is received in its original state, i.e., brand new and undamaged. To facilitate an exchange, the product must meet the following criteria:

  1. The item must be in its original, unused condition.
  2. All original tags, packaging, and accessories must be intact and included.

Customers can explore alternative models for exchange, provided they meet the same conditions as mentioned above. We are committed to ensuring your satisfaction and are pleased to assist you with a smooth exchange process.

4. Return Shipping

4.1 Customers are responsible for return shipping costs, except in cases where the return is due to a mistake on our part or a defective/damaged product.

4.2 We recommend using a trackable shipping service and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.

5. Incidents During Shipping and Delivery

5.1 Prior to dispatch, each device undergoes a thorough inspection to ensure it is in perfect condition. We take great care in preparing and packaging your order to guarantee that it arrives to you in excellent condition. The customer assumes responsibility for any incidents that may occur during the shipping and delivery of the product. Once the item has been dispatched and is in transit, any associated risks, damages, or events are the responsibility of the customer.

6. Cancellations

6.1 If you wish to cancel your order, please contact us as soon as possible. If the order has not been shipped, we will process the cancellation and issue a refund.

7. Contact Information

7.1 If you have any questions or concerns regarding our return policy, please contact our customer service team at or tel: 00971(04) 447 6031.

Thank you for choosing mme-ae ! We appreciate your business and are committed to providing you with high-quality products and excellent customer service.


My order hasn't arrived yet. Where is it?

I apologize for any inconvenience. To assist you further, could you please provide your order number or any relevant details? This information will help me track the status of your order and provide you with more accurate information on its current location and estimated delivery time. If you have any concerns, feel free to contact our customer service for additional support.

Do you accept product returns at the store?

We accept returns for defective products only. If you have any specific concerns about a product or need further assistance, please don’t hesitate to contact our customer service. We’ll do our best to address any issues and ensure your satisfaction with your shopping experience.

Do you offer cash on delivery?

we provide a cash-on-delivery option. However, we kindly request cash, check or money order before dispatching the product. If you have any further inquiries or need assistance, please feel free to reach out to our customer service.

Do I need to be there to sign for delivery?

No, there is no need for you to be there to sign for delivery. you can easily do it online.

MOHAMMAD MAHDI Electronics Trading LLC

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