Refund Policy

At mme-ae, your satisfaction is our priority. We’re committed to providing high-quality products and a hassle-free shopping experience — including a fair and transparent refund process.

✅ Eligibility for Refund

You are eligible for a full refund if:

  • You cancel your order at least 24 hours before the product is dispatched.

  • You receive a defective, damaged, or incorrect item (must be reported within 48 hours of delivery).

  • The item you ordered is out of stock or unavailable and we are unable to fulfill it.

❌ Non-Refundable Conditions

Refunds will not be issued if:

  • The cancellation request is made after the product has been shipped.

  • The item has been used, damaged due to misuse, or is returned without original packaging/accessories (in case of return-based refunds).

  • Digital/downloadable products have already been accessed or delivered.

💸 Refund Method & Timeline

  • All approved refunds will be processed back to your original payment method.

  • Refunds are usually processed within 7 working days. The actual time for the amount to reflect in your account may vary depending on your bank or payment provider. The refunded balance will be credited after deducting any applicable bank charges

📞 Need Help?

For refund requests or questions, please contact us:

  • 📧 Email: info@mmelectronics.co

  • 📞 Phone: 00971(04) 344 9868

  • 🕐 Support Hours: [Monday to Saturday, 9:00 AM – 8:00 PM]

🔒 Note: We reserve the right to refuse a refund if the product has been shipped, used, or does not meet our return conditions.

🔄 Changes to This Policy

We may update this Policy from time to time. If changes are made, we will revise the “Last Updated” date at the top of this page. In some cases, we may also provide additional notice — such as posting an announcement on our homepage or sending a notification via email.

We encourage you to review this policy regularly to stay informed about your rights and responsibilities.
Your continued use of our website and services after any changes have been posted constitutes your acceptance of those changes.